Terms and Conditions

Effective Date: October 2024

Welcome to La Texanita Mexican Restaurant! By placing an order through our online platform, you agree to the following terms and conditions. Please read them carefully before making any purchase.

1. General

These Terms and Conditions apply to all purchases made through La Texanita Mexican Restaurant s online ordering platform. By using this service, you agree to be bound by these terms.

2. Non-Returnable Items

All food items purchased through La Texanita's online store are non-returnable. Due to the perishable nature of our products, we cannot accept returns once the food has been delivered or picked up. Please double-check your order before finalizing your purchase.

3. Refunds

Refunds are subject to La Texanita Mexican Restaurant's sole discretion and will only be issued under specific circumstances, such as:

  • Incorrect items delivered
  • Food quality issues (verified at the time of receipt)

All refund requests must be made within 24 hours of receiving your order. La Texanita reserves the right to assess the situation and decide whether a refund is warranted. Any decisions regarding refunds are final.

4. Cancellations

Orders may only be canceled prior to the preparation of the food. Once preparation begins, the order is non-cancellable, and no refunds will be issued. To cancel an order, please contact us immediately at [contact number or email].

5. Delivery Service

La Texanita Mexican Restaurant partners with third-party delivery services such as Doordash to fulfill delivery orders. While we strive to ensure timely and accurate deliveries, La Texanita is not responsible for any delivery-related issues once the food has left our premises. Any concerns regarding delivery times, conditions of the food upon arrival, or other delivery-related problems should be directed to the delivery partner. La Texanita cannot accept claims or provide refunds for issues related to delivery service.

6. Allergy and Dietary Information

La Texanita Mexican Restaurant is not responsible for any allergic reactions or dietary restrictions that are not disclosed at the time of order. Please inform us of any allergies or dietary restrictions before placing your order.

7. Changes to Terms and Conditions

La Texanita Mexican Restaurant reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website.

8. Contact Us

For any inquiries or issues related to your online order, please contact us at:

  • Phone: 707-525-1905
  • Email: alma@latexanita.com

Thank you for choosing La Texanita Mexican Restaurant!